Terms of service

Welcome to The Singing Journey! By visiting our website or making a purchase, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

1. Using Our Site

By using our site, you confirm that you are:

* The age of majority in your country or region, or
* Using the site with the consent of a legal guardian.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright and data protection laws.

We reserve the right to refuse service to anyone at any time for any reason.

2. Orders & Payment

You agree to provide accurate billing and contact information. We reserve the right to limit or cancel orders at our discretion. You will be notified via the contact details you provide if changes are made to your order.

Prices and product availability are subject to change without notice.

For return and refund information, please review our Refund Policy.

3. Shipping & Delivery

We currently ship to Canada, the United States, the United Kingdom, and the Ireland, Australia and New Zealand.

Shipping times vary by product type and location. All delivery and production details are listed in our Shipping Policy.

4. Digital Products

All digital products (e-books, journals, downloadable PDFs) are delivered via email or instant download.

By purchasing a digital product, you agree to waive your right to a refund once the download or access has started, as allowed under the EU Consumer Rights Directive and other applicable consumer protection laws. Digital product sales are final.

5. Privacy & Data Protection

Your personal information is collected and processed according to our Privacy Policy, which complies with:

* GDPR (General Data Protection Regulation) for EU/UK residents

* PIPEDA for Canadian residents

* Applicable data protection laws in the U.S.

You have the right to access, correct, or delete your data. For full details, visit our Privacy Policy.

6. Intellectual Property

All content on this site—including logos, product names, images, designs, and text—is the property of The Singing Journey and is protected by intellectual property laws. You may not copy, sell, or reuse any part of the site without our written permission.

7. Third-Party Services & Links

Our site may include links to third-party websites or tools. We are not responsible for their content, policies, or performance. Please review their terms before interacting with them.

8. User Feedback & Submissions

Any comments, feedback, or creative ideas you submit may be used by us freely and without compensation. We reserve the right to remove content that we find harmful, offensive, or unlawful.

9. Limitation of Liability

All products and services are provided “as is” and “as available.” We do not guarantee that our services will be uninterrupted or error-free. We are not liable for damages arising from your use of our website or products, except where prohibited by law.

10. Governing Law

These Terms are governed by the laws of Canada, and applicable consumer protection laws in the USA, UK, the EU, Astralia and New Zealand. If any part of these Terms is found to be invalid, the rest shall remain in effect.

11. Updates to These Terms

We may update these Terms at any time. Changes will be posted on this page. Continued use of our site and services means you accept the updated Terms.

12. Contact Information

For questions about these Terms or anything else, reach out to us at:

The Singing Journey
Email: contactus@thesingingjourney.com

Note: The Singing Journey (TSJ) reserves the right to update this policy at any time.